COVID-19 & You


Updated 4/1/21:  Ten16 Recovery Network is open to help those in need of treatment and support!  In light of current events, we continue to adjust our policies and procedures for clients and visitors.  Please click here for further details.  

Under the CDC Healthcare Guidelines to the community, it is stress that if a person struggles with a substance use disorder or other mental health condition, they should stay engaged in treatment, using appropriate safety measures.  Understanding that the stress of the illness, the threat of the illness, and the stress of temporary layoffs - as well as the isolating nature of active SUD - Ten16 is doing what we can to safely serve our community. 

This is a dynamic, rapidly changing situation.  Ten16's Leadership is continuously evaluating the risk to clients and staff, and will adapt methods as more guidelines and directives come forward.  In consultation with the local Health Department officials and the current CDC Guidelines, and in compliance with the most recent Executive Orders from Governor Whitmer, Te16's Leadership Team has put in place the following measures:

All Sites:

  • Daily screening of staff for COVID-19 risk

  • Normal contact phone numbers remain in use and normal hours of operation are still in place

  • Screening of incoming clients for COVID-19 risk prior to entering the building

  • Frequent cleaning of high traffic/high touch areas and hard surfaces

  • Hand washing and hand sanitizer stations

Residential Facilities:

  • No off-site support group meetings or visitors; working to facilitate engagement with support groups and family members through technology

  • On-site support meetings restricted to current clients only
  • No off-site activities where large crowds gather, i.e. gym, community center

  • Using social distancing within the treatment facilities - smaller groups, sitting further apart

Outpatient/Recovery Centers

  • Triaging existing clients; those in higher risk categories, currently providing in-person and telehealth services

  • Group services - Beginning 7/10 in-person group therapy resumes; telehealth solutions available

  • Peer support meetings - Agency offers in-person peer support meetings; tele-health offerings offered as needed

Recovery Housing:

  • Since residents are in & out in the community, extra vigilance on assessing/screening for appearance of symptoms or outside exposure

  • Established protocols for potential COVID-19 cases; designated quarantine location

  • No outside visitors or meetings

  • Evaluate impact of temporary layoffs on existing residents


  • All community trainings, presentations and classroom education are scheduled as community agencies and schools allow

CREW (collegiate recovery) Program:

  • Individual appointments maintained; tele-health option available at student request

  • Small support groups, using social distancing strategies

Project Assert:

  • At the direction of the partnering health system.  Project Assert staff are in all hospitals